Terms of Service

01About these terms

These Terms of Service ("Terms") form a binding agreement between you and Altibix Codelab Pvt. Ltd. ("Altibix", "we"), governing your use of altibix.com and our applications (collectively, the "Service"). By creating an account or otherwise using the Service, you agree to these Terms.

If you are using the Service on behalf of an organisation, you represent that you have the authority to bind that organisation, and "you" refers to that organisation.

02Your account

You must be at least 18 years old to use Altibix. You agree to provide accurate information during onboarding, including identity verification documents where applicable. You are responsible for safeguarding your password and for all activity under your account.

• One person, one account. Multiple-creator collectives may operate a shared account with explicit team roles.
• You must notify us within 24 hours of any unauthorised access or compromise.
• We may suspend accounts found to be operating under false identity, manipulated audiences, or otherwise in breach of our Acceptable Use Policy.

03Creator obligations

If you are using Altibix as a creator, you agree to:

• Provide accurate audience and platform data, including connecting first-party analytics where requested.
• Disclose paid partnerships in line with applicable advertising laws (e.g., ASCI guidelines in India, FTC in the US).
• Deliver agreed campaign deliverables on time and in line with the brief; reasonable revisions are part of the workflow.
• Not engage in artificial audience inflation, engagement-pod activity, or any practice flagged in the Acceptable Use Policy.

04Brand obligations

If you are using Altibix as a brand, you agree to:

• Provide accurate brief details, including product claims, regulatory disclosures, and content restrictions.
• Fund the escrow wallet upfront for any campaign; payouts are released only against funded campaigns.
• Provide approval or specific revision feedback within the SLA agreed in the brief (default: 72 hours).
• Not require creators to make claims that violate ASCI, FTC, or analogous local-jurisdiction guidelines.

05Payments & fees

Altibix charges brands a flat platform fee on total campaign spend (the "Platform Fee"); the current rate is published on our Pricing page. Creators do not pay any platform fee. Standard payment-rail fees on international payouts are passed through at cost.

Funds held in escrow are released to creators upon brand approval, or automatically upon expiry of the brand's review window (default: 5 business days from delivery). Disputed amounts follow the dispute process in Section 9.

All amounts are inclusive of taxes where required by law. Indian transactions are subject to GST as applicable and TDS is deducted at source per Section 194-O of the Income Tax Act, 1961.

06Content & intellectual property

Creators retain all intellectual property rights in the content they produce. By agreeing to a campaign, the creator grants the brand the usage rights specified in that campaign's brief — typically organic-social usage for a defined term, with paid-social or whitelabel rights available as optional upgrades.

Altibix retains no ownership of creator content. We process content solely to facilitate the campaign and our audit trail, in line with our Privacy Policy.

07Limitation of liability

To the maximum extent permitted by law, Altibix's aggregate liability for any claim arising out of these Terms shall not exceed the total Platform Fees paid by you to Altibix in the twelve months preceding the claim. We are not liable for indirect, incidental, or consequential damages including loss of profits or goodwill.

08Termination

You may close your account at any time from the account settings. We may suspend or terminate accounts that materially breach these Terms or our Acceptable Use Policy. Funded but undelivered campaigns will be unwound per Section 5; completed deliverables and their payouts remain valid post-termination.

09Disputes

Most disputes are resolved by our Trust desk within 5 business days of a written claim sent to info@altibix.com. Where this fails, disputes shall be referred to arbitration in Bengaluru under the Arbitration and Conciliation Act, 1996. Courts in Bengaluru, Karnataka shall have exclusive jurisdiction for any judicial proceedings.

10Changes to these terms

We may update these Terms from time to time. Material changes will be notified at least 30 days in advance via email and in-app banner. Continued use of the Service after the effective date constitutes acceptance of the revised Terms. Older versions are archived at info@altibix.com on request.